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Microsoft Revamps Hotmail

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How Can Gmail Counter?

Microsoft is renaming its Hotmail email service Outlook .  It’s a Facebook-friendly version designed to reverse market share losses to Gmail.   Behind the revamp are two known influence stratagems on The Standard Table of Influence — i.e., plays – which can be easily countered by Gmail or Microsoft-haters:

  1. CROWD.  Microsoft’s overarching influence strategy is a Crowd on all things social.  This “me-too” move has been mastered by Microsoft over the years — from .NET in Web 1.0 to virtualization in the enterprise.
  2. RECAST.  Microsoft’s beta play is a self-Recast.  It’s attempting to re-brand itself as a more modern, more social webmail platform?
So will Microsoft’s Crowd + Recast combo play be effective?
That’s debatable.  By nature of its size, Redmond can Crowd into just about any market it wants.  It can fund money-losing and unpopular platforms forever, seemingly just to get a piece of the pie and to keep other competitors out.

So if you’re a Microsoft-hater, or if you’re Gmail, Microsoft’s plays can be easily countered by clicking on each play and consulting Playcaller Pro™.  And if you’re Microsoft, you might think a few plays ahead before more nimble rivals embarrass you.

Posted by:  John Koval

Photo Credit:  Playmaker Systems, LLC


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